It’s no secret that a lot has changed in the world. For Mister Kleen, we have experienced first-hand the challenges that come with running a business in today’s environment and have learned how to adapt and pivot when necessary.
I’d like to reflect on two key areas that have impacted businesses, including Mister Kleen these last few years: the job market and the supply chain. Both of these issues have required dynamic approaches to find solutions, and I’m proud of the work we’ve done to meet these challenges head-on.
I am proud to continue the tradition, started by my parents, of hiring dedicated and hardworking people who are the center of our business. To recruit qualified applicants, our HR team has hosted numerous virtual job fairs which have yielded great results. We’ve employed creative strategies and incentives to recruit and retain top talent in today’s competitive job market.
Once hired, we have worked to retain employees through a variety of means, such as competitive benefits and pay, site visits from upper management, and team check-ins. Additionally, every new employee meets with our recruiting team within the first two months of employment to make sure the onboarding and overall experience are positive.
Similarly, our employee retention efforts include adding flexibility with a focus on creative shift hours to accommodate traffic patterns, and work from home– if feasible– based on the assigned tasks. We are also glad to once again offer fun monthly employee engagement functions and celebrations to show our appreciation.
Our business relies on a steady stream of cleaning and protective supplies, to adhere to stringent health and safety standards. The combination of supply chain issues and price increases has impacted industries across the world, and we’re no exception. We remain committed to offering our services at a fair value to our clients, so we’ve had to get creative by sourcing more vendors and stocking extra items when shortages appear on the horizon.
While the effects of the last few years will likely resonate for years to come, I hope to reflect on this time with pride in the work Mister Kleen has continued to do for our clients, and the steps we’ve taken to handle these unique challenges.
Wishing you a fun and safe summer!
Ernie Clark, Jr., CBSE