The Mister Kleen team took over Las Vegas at the BSCAI Contracting Success Conference in November! This year Dianna Clark (VP of Operations), Chad Clark (Director of Contract Administration), Yolanda Rathbone (Area Manager), and Yesenia Morales (Operations Specialist) learned updates on the latest industry innovations. Their mission for attending this event was to guarantee that we provide our clients with the most efficient solutions available in the market.
Mister Kleen is committed to continuous regular training of employees to better serve our clients – which we recognize sets us apart. We have been busy educating our team members over the last several months with timely educational training. Additionally, we offer optional weekly IT training sessions covering frequently requested topics for all employees. Below are some of the highlights from recent training events:
Fire Safety and First Aid: Employees trained on fire prevention and procedures in the event of a fire. In addition, basic first aid was reviewed.
Sexual Harassment: Training was provided so that employees understand the legal definition of sexual harassment, Mister Kleen’s policy, and the complaint reporting process. It also addressed promoting a culture of respect and the importance of professional boundaries.
PPE Training: Field employees received training on the proper use of Personal Protection Equipment (PPE), including when to use it; what PPE is necessary; how to properly put on, use, and take off; how to properly dispose of or disinfect; how to inspect for damage; how to maintain PPE; and the limitations of PPE.
Proper Procedures for Handling Trash: Employees reviewed types of trash, the process for handling hazardous waste, proper form and ergonomics for injury prevention, and other general safety rules and procedures.
Cold, COVID-19 & Flu Prevention: Employees received training regarding hygiene, the importance of personal self-care, prevention myths, and treatments for a cold or flu.
Sensitivity Training, Harassment & Discrimination Prevention: Employees learned how to address legal and employee relations issues, and reviewed Mister Kleen’s policy.
Pandemic coverage: Employees trained on how to maintain a clean and healthy environment to prevent the spread of infectious diseases and viruses. Managers also received training in performance management.
Effective Communication: Employees learned how to achieve business results by effective communication and avoid workplace conflict and misunderstanding.
Safety Training: Supervisors received training on how to avoid and manage workplace injuries.
Equipment Maintenance & Usage: Employees participated in refresher training to reinforce their proficiency in safely operating equipment and conducting preventive maintenance, ensuring optimal device performance at all times.
Security Awareness/Ethics Training: Mister Kleen’s Security team led training on how to recognize potential threats and vulnerabilities, the identification and reporting of unattended packages and suspicious objects, and the protection of sensitive facility information. They also reviewed procedures for reporting incidents and potential incidents to the appropriate personnel.
At Mister Kleen our employees are our success! We recognize excellence with our Employee of the Quarter awards. Every quarter the operations management and headquarters management teams nominate and vote for the employees who have made the most meaningful impact on our clients, their co-workers and our company. Winners receive a certificate, a monetary gift, and recognition in The Kleen Sweep!
“Smith Chaiyakan has been an asset since joining the team. He is an energetic, motivated worker. Having superb work ethics, his ability to detail clean assignments is second to none. He makes himself available to assist all in need. Smith has an outstanding personality, always reports to work on time, and reports conditions of the building requiring repair and or attention. Never requiring direction, he proactively takes care of areas in need while completing his assignment. A TEAM PLAYER, he has outstanding customer service skills and a keen eye for attention to detail. Smith is a proven example of Mister Kleen‘s Mission.”
Walter Gesford, Area Manager
“Lenore “Sully” Sullivan has been a part of the Mister Kleen team for 12 years now. She is reliable and punctual in every aspect you can think of. Lenore gives her all every day and when she arrives she will always ask “do you guys need anything” or “do you have any special instructions for me?” She is extremely adaptable, as she recently has had changes inserted into her schedule and she took full control without any hiccups in her productivity. Lenore is a strong spirit and has a great relationship with the tenants throughout the building. Lenore also has a keen eye for safety issues and reports them immediately. We could go on and on about how Lenore benets operations. The biggest testament to her praise is whenever she is out (very rare), all team members will ask us “where is Sully?”
Brandon Caison, Project Manager
The Building Excellence Competition (BEC) is a special program designed to drive quality in our facilities and build pride, inspiration, and teamwork. Three times a year we have a friendly competition among our employees for the best overall building based on cleanliness, quality, and safety. Our team takes pride in this, and our clients do too! The winning team receives an onsite party, a certificate, and bragging rights!
The winner of the Fall 2023 Building Excellence Competition is Twinbrook – Rockville. Congratulations to Area Manager Danilo Ponce and the team for outstanding service and dedication to Mister Kleen, our client, and each other – Great job!
Congratulations to Hector De La Luz and Stella Murcia – our You Make a Difference Award winners. This award recognizes teamwork, productivity and contributions to the company and our customers that are above and beyond. Thank you for all your hard work!
“Hector is an outstanding employee, always praised by clients for his unwavering dedication and consistent hard work. We appreciate his dependability, willingness to work extra hours, and proactive approach to handling tasks. Hector’s commitment extends beyond regular duties, making him an integral and highly regarded member of the team.”
Danilo Ponce, Area Manager
“Stella has been an asset to the team since she came here, very punctual. She is willing to stay behind to help. Very sincere and conscientious about her job and duties.”
Ethel Caudill, Project Manager
We are honored to recognize some of our amazing employees for their commitment to Mister Kleen with employee tenure recognition. To show our appreciation, we have a recognition program for employees who celebrate milestone anniversaries of 5, 10, 15, and 20 years.
Mister Kleen’s recipients for FIVE YEARS of dedicated service are:
Mister Kleen’s recipients for TEN YEARS of dedicated service are:
Mister Kleen’s recipients for FIFTEEN YEARS of dedicated service are:
We are so grateful to these employees for reaching these awesome milestones. Their hard work and dedication are inspiring and we’re grateful to have them as part of our team. Here’s to many more years. Thank you!
ANNUAL HALLOWEEN FUNDRAISER
Justin’s Haunted Hayride, Senior Project Manager Walter Gesford‘s annual fundraiser for Make-A-Wish, was a spooky success this year, bringing in 60 customers through the haunted forest! Walter and his team of 23 volunteers raised $1,400 for the national nonprofit that grants wishes to children with critical illnesses.
The Kleen Team celebrated Thanksgiving on Nov. 20 with a potluck that featured a mix of traditional Thanksgiving dishes and dishes from each member’s home country, including lumpia, arroz chaufa, pernil, and pudim.
Mister Kleen celebrated a successful 2023 with a holiday party at Topgolf. The festive gathering was also a celebration of the return to normalcy, as it was the first since 2019 due to pandemic restrictions.
KLEEN TEAM DONATES TO THE COMMUNITY
We are proud of our Kleen Team’s donation of 144 pounds of non-perishable food items to the Northern Virginia nonprofit Food for Others during the holiday season!
Our leadership team held its quarterly executive meeting in October to benchmark the past 90 days and strategize on the next 90 days. This collaboration is done quarterly to ensure all senior leaders and departments are connected on the dynamics of the company and focused on the strategies for success looking forward.