Mister Kleen is committed to continuous training of our employees to better serve our clients.
We have been busy educating our team members to ensure they are up to date with the latest protocols in cleaning for health and appearance through our Enhanced Kleen Program.
We also have an Online Learning Management System (LMS) with over 4,500 courses. Managers are assigned training to improve areas of development like active listening, encouraging team communication and collaboration, setting goals, and leading diversity. Below are some of the highlights from recent training events:
July
Fire safety & first aid: Employees trained on fire prevention and procedures in the event of a fire. In addition, basic first aid was reviewed.
August
Sexual harassment: Training was provided so that employees understand the legal definition of sexual harassment, Mister Kleen’s policy, and the complaint reporting process. It also addressed promoting a culture of respect and the importance of professional boundaries.
September
PPE training: Field employees received training on the proper use of Personal Protective Equipment (PPE), including when to use it; what PPE is necessary; how to properly put on, use, and take off; how to properly dispose of or disinfect; how to inspect for damage; how to maintain PPE; and the limitations of PPE.
Proper procedures for handling trash: Employees reviewed types of trash, the process for handling hazardous waste, proper form and ergonomics for injury prevention, and other general safety rules and procedures.
October
Cold, Covid-19 & flu prevention: Employees received training regarding hygiene, the importance of personal self-care, prevention myths, and treatments for a cold or flu.
November
Pandemic coverage: Employees trained on how to maintain a clean and healthy environment to prevent the spread of infectious diseases and viruses. Managers also receive training in performance management.
Performance management: Supervisors received training on how to manage, document and formally assess employee performance.
December
Equipment maintenance & usage: Employees participated in refresher training to reinforce their proficiency in safely operating equipment and conducting preventive maintenance, ensuring optimal device performance at all times.
Security awareness / ethics training: Mister Kleen’s Security team led training on how to recognize potential threats and vulnerabilities, the identification and reporting of unattended packages and suspicious objects, and the protection of sensitive facility information. They also reviewed procedures for reporting incidents and potential incidents to the appropriate personnel.
Sensitivity training, and harassment & discrimination: Employees learned legal and employee relations issues, as well as Mister Kleen’s policies on harassment and discrimination.
The Mister Kleen team took over Las Vegas at the BSCAI Contracting Success Conference in November! This year Michael Weiss (Senior VP of Branch Operations), Yesenia Morales (Operations Specialist), Chad Clark, RBSM (Director of Contract Administration), Yolanda Rathbone (Area Manager), Dianna Clark, RBSM (VP of Operations), and Walter Gesford (Senior Project Manager) learned updates on the latest industry innovations. Their mission for attending this event was to guarantee that we provide our clients with the most efficient solutions available in the market.
The Building Excellence Competition (BEC) is a special program designed to drive quality in our facilities and build pride, inspiration, and teamwork. Three times a year we have a friendly competition among our employees for the best overall building based on cleanliness, quality, and safety. Our team takes pride in this, and our clients do too! The winning team receives an onsite party, a certificate, and bragging rights!
The winner of the Summer 2024 Building Excellence Competition is a building in Washington, DC. Congratulations to Area Manager Danilo Ponce and the team for outstanding service and dedication to Mister Kleen, our client, and each other – Great job!
At Mister Kleen our employees are our success! We recognize excellence with our Employee of the Quarter awards. Every quarter the operations management and headquarters management teams nominate and vote for the employees who have made the most meaningful impact on our clients, their co-workers and our company. Winners receive a certificate, a monetary gift, and recognition in The Kleen Sweep!
“She comes to work every day on time and ready to tackle anything that’s assigned to her. She works at 3 to 4 accounts for us. I can’t think of or have a better person in my arsenal to be thankful for. The customers would also agree.”
Craig Dufour, Area Manager
Project Manager Walter Gesford’s annual Halloween fundraiser for Make-A-Wish this year raised a new high of $2,661 for the national nonprofit that grants wishes to children with critical illnesses. Walter and his all-volunteer team created a haunted house and outdoor activities that brought in 65 customers to this charitable event!
We are thrilled when members of the Mister Kleen Team are recognized for their efforts. Recently a client issued their own certificate for Gladys: “In recognition of your exceptional cleaning work, unwavering dedication, and commitment to making spaces spotless, welcoming, and beautiful. Your attention to detail and hard work go above and beyond, making you the best in the business.” Congratulations Gladys!
Mister Kleen celebrated a successful 2024 with a holiday party at Topgolf with games, good food, and a white elephant gift exchange!
We are honored to recognize some of our amazing employees for their commitment to Mister Kleen with employee tenure recognition. To show our appreciation, we have a recognition program for employees who celebrate milestone anniversaries of 5, 10, 15, and 20 years.
Mister Kleen’s recipients for 5 YEARS of dedicated service are:
Mister Kleen’s recipients for 15 YEARS of dedicated service are:
We are so grateful to these employees for reaching these awesome milestones. Their hard work and dedication are inspiring and we’re grateful to have them as part of our team. Here’s to many more years.
Thank you!
