Mister Kleen is committed to continuous regular training of employees to better serve our clients.
We have been busy educating our team members to ensure they are up to date with the latest protocols in cleaning for health and appearance through our Enhanced Kleen Program.
We also have an Online Learning Management System (LMS) with over 4,500 courses. Managers are assigned training to improve areas of development like active listening, encouraging team communication and collaboration, setting goals, and leading diversity. Below are some of the highlights from recent training events:
January
Slips, trips, and falls prevention: Employees are trained to recognize and prevent slip, trip, and fall hazards in the workplace. Managers also receive a review of Occupational Safety and Health Administration (OSHA) regulations and post OSHA forms in buildings.
February
Biohazards/Bloodborne Pathogens: Employees received training for the procedures and proper handling of bloodborne pathogens and other potentially infectious material. Employees were also trained in the procedures for handling trash.
Driver safety: Human Resources led a webinar and video training for employees who drive Mister Kleen vehicles as well as for those who regularly drive their own vehicles.
March
Hazard awareness training: The Kleen Team learned about common workplace hazards for cleaners and safety measures to prevent illness and injury.
Field supervisor training: Training covered best practices for motivation and retention, policies, and procedures for disciplinary action and workplace injuries, as well as unconscious biases and DEI.
April
Sexual harassment: Sexual Harassment training helped ensure that employees understand the legal definition of sexual harassment, Mister Kleen’s policy, and the complaint reporting process. This training also addressed how to promote a culture of respect and the importance of professional boundaries.
May
Chemical handling/ safety data sheets: All staff received training to ensure that products were being used correctly and ensured that they are Green Seal (GS- 42) compliant.
June
Safe lifting training: Staff reviewed training for the safety procedures for lifting.
Mister Kleen is committed to continuous regular training of employees to better serve our clients. Earlier in the year, we conducted Supervisor Training that covered employee engagement and retention, giving effective feedback, and unconscious biases. The training included real work situations and best practices for integrating new hires for success.
At Mister Kleen our employees are our success! We recognize excellence with our Employee of the Quarter awards. Every quarter the operations management and headquarters management teams nominate and vote for the employees who have made the most meaningful impact on our clients, their co-workers and our company. Winners receive a certificate, a monetary gift, and recognition in The Kleen Sweep!
“Ebony comes in every day to work, and the customer is very pleased with her. She has been conscientious and dedicated to the job since she has joined Mister Kleen. I never have to worry about having proper coverage with Ebony on the job.”
Craig Dufour, Area Manager
“Rudy volunteers or helps out any time I need help, such as escorts, carpet cleaning or any other projects. He consistently gets the top scores on his evaluations. Last but not least, the customer loves him and has made him one of their own. That’s how important he is to the Mister Kleen mission.”
Craig Dufour, Area Manager
The Building Excellence Competition (BEC) is a special program designed to drive quality in our facilities and build pride, inspiration, and teamwork. Three times a year we have a friendly competition among our employees for the best overall building based on cleanliness, quality, and safety. Our team takes pride in this, and our clients do too! The winning team receives an onsite party, a certificate, and bragging rights!
The winner of the Spring 2024 Building Excellence Competition is a secure government site in Northern Virginia. Congratulations to Area Manager Yolanda Rathbone, Project Manager Emma Ventura and the team for outstanding service and dedication to Mister Kleen, our client, and each other – Great job!
Congratulations to Tonya Shelton and Rosa Galan – our You Make a Difference Award winners. This award recognizes teamwork, productivity and contributions to the company and our customers that are above and beyond. Thank you for all your hard work!
“Tonya is always helping the customer, is very conscientious about her job, and helps her team members whenever she can.”
Supervisors Peggy Allen/Marlene Gamez
“Rosa does an excellent job at work. She is detailed in her work and does it right. Rosa is a team player who is willing to help with no hesitation when asked.”
Ethel Caudill, Project Manager
We are honored to recognize some of our amazing employees for their commitment to Mister Kleen with employee tenure recognition. To show our appreciation, we have a recognition program for employees who celebrate milestone anniversaries of 5, 10, 15, and 20 years.
Mister Kleen’s recipients for 5 YEARS of dedicated service are:
Mister Kleen’s recipients for 10 YEARS of dedicated service are:
Mister Kleen’s recipients for 15 YEARS of dedicated service are:
We are so grateful to these employees for reaching these awesome milestones. Their hard work and dedication are inspiring and we’re grateful to have them as part of our team. Here’s to many more years. Thank you!
The annual Tom Miller Team Player Award honors employees who demonstrate great contributions to the team, positive team interaction, high customer impact, and quality outcomes. Employees are nominated by their supervisor for this award, which is named in honor of beloved former employee Tom Miller. Tom exemplified what it means to be a team player and his eight years of service made a lasting impact on the Kleen Team, our customers, and everyone he touched.
Area Supervisor Craig Dufour says this year’s award winner, Andy Reyes, has been “a lifesaver for me” during the previous year. Andy works at several high security facilities, and “all of us managers usually fight over him weekly because of his reliability, dedication and attention to detailed work. He reminds me of Tom Miller. I can’t think of ANYONE more deserving of this prestigious company award. All of the customers he supports would agree!”
Congratulations, Andy, on winning the Tom Miller Team Player Award!
Members of the Kleen Team, including executive leadership, have supported charitable causes around the DC Metro region for decades. This year, Mister Kleen employees and family members participated in the Parkinson’s Moving Day walk on May 4 at the National Mall to support the national nonprofit Parkinson’s Foundation. The disease, which causes unintended or uncontrollable movements, affects nearly 1 million people in the United States, according to the foundation. For more information on the disease, go to parkinson.org.
This year, 24 employees participated in the Annual Mister Kleen Spring Kleen on May 24, where they were provided complimentary lunch and a free car wash as a thank you! Each year employees at our Alexandria headquarters take time to purge, organize, and clean their work areas – including anything on the floor, behind desks, and on top of workstations. It’s a great opportunity to dispose of old documents and materials that are no longer needed. Common areas including the conference room, copy rooms, kitchen, repair shop, and warehouse are also cleaned.
