The Security Connection Update

the security connection update

Have You Been Hacked on Social Media?

Scammers are ingenious when it comes to trying to get your personal information. If you’ve been hacked on social media, here are some steps to help you recover your account.

Signs That Someone Hacked Your Account

Hackers try to take over your accounts. Some might want to steal your personal information — like your usernames and passwords, bank account numbers, or Social Security number — to commit identity theft. Others might want to spread malware or scam others.

So, what are some indicators that someone hacked your account and changed your password?

You can’t log in to your account.
You get a notification about a change to your username or password— but you didn’t make that change.
You get a notification that someone logged into your account from a device you don’t recognize or a location you’re not at.
Your friends or family report getting emails or messages you didn’t send, sometimes with random links or fake pleas for help or money.

How To Get Back Into Your Hacked Account

First, make sure your computer security software is up to date, then run a scan. If the scan identifies suspicious software, delete it, and restart your computer.

Then, follow the provider’s account recovery instructions.

What To Do After You Take Back Control of Your Hacked Account

After you get back into your hacked account:

Take steps to secure your account
Check for signs that someone had access to your account
Notify your contacts about the hack

Take steps to secure your account

1. Change your account password. Create a strong password that is hard to guess.

2. Sign out of all devices. That way anyone who’s logged in to your account on another device will get kicked out.

3. Turn on two-factor authentication (2FA), also known as two-step verification, if it’s available on your accounts. With 2FA, you’ll have to enter your password and something else to log in. That could be a PIN or a one-time verification code you get by text or email or from an authenticator app.

4. Check your account recovery information. Make sure the recovery email addresses and phone numbers listed are ones you entered and have access to.

Source: https://consumer.ftc.gov/articles/how-recover-your-hacked-email-or-social-media-account

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